Privacy Policy

1. What data do we collect?

SiteAlert collects and stores data needed to operate the service, including:

• Account data, such as your name, email address, and password hash.
• Monitored website data, such as website name, URL or domain, and check interval.
• Monitoring data, such as checks, response times, HTTP status codes, errors, and incidents.
• Alert data, such as email alert settings, WhatsApp phone number, alert preferences, and alert logs.
• Billing and subscription data handled through Paddle.
• Public status page data, such as title, slug, enabled state, logo, and visible monitoring or status information.
• Support or contact messages you send to us.

2. How do we use your data?

We use your data to provide and improve SiteAlert, including to:

• Manage your account and subscription.
• Monitor your websites and display monitoring results.
• Send email or WhatsApp alerts when configured.
• Show incident history and recent checks.
• Display public status pages when you enable them.
• Manage billing and subscriptions.
• Answer support and privacy requests.
• Secure and improve the service.

3. Third-party providers

We use selected third-party providers only where needed to deliver SiteAlert. These may include Paddle for payments and subscriptions, email providers for transactional and alert emails, Twilio or WhatsApp providers for WhatsApp alerts, and hosting or infrastructure providers for running the service. SiteAlert is available at usesitealert.com.

We do not sell your personal data. We may also disclose data if legally required or necessary to protect the service, our users, or our rights.

4. Public status pages

Public status pages may be visible to anyone with the link. They can include website status, incident information, response or uptime details, status page titles, and your uploaded logo if enabled.

You are responsible for what you publish or share through public status pages. Do not include secret, private, or sensitive information in public status page content, titles, or logos.

5. Retention period

Check history is stored according to your selected plan. Some billing, security, and legal records may be retained for longer where required. After you delete your account, your data will be permanently erased within 30 days, except for data we are legally required to retain.

6. Cookies

SiteAlert uses functional cookies for authentication, session management, and theme preferences. No third-party tracking cookies are placed.

7. Security

SiteAlert uses reasonable technical and organizational measures to protect your data. No system can be guaranteed 100% secure. You should keep your login details safe and use a strong password.

8. Your rights

You may request access, correction, deletion, or export of your personal data where applicable. For privacy questions or data requests, contact support@usesitealert.com. Requests are handled under applicable Netherlands and EU privacy requirements where they apply.

9. Changes

This Privacy Policy may be updated periodically. The latest version will always be available on this page.